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TENANT RESOUCES
At the KRPM we do our very best to make the tenants experience the best in the industry. We take pride in taking care of our tenants in a fast and friendly manner, which is why we have provided multiple resources for your convenience so your stay in a KRPM home is the best possible experience.
If you are looking for professional property management, rest assured that with KRPM management services you get much more than a property manager. We provide a full team of skilled professionals with the expertise to meet all your property management needs. If you are a current client, we offer convenient access to statements and more, all online!
We value your time and availability. Thus, as a prospective tenant, we are here to help you through the process of finding the home of your dreams. Our online application process is user-friendly and readily available. Our website rental search provides all the tools you need, with pictures, location, etc. to save you gas and valuable time. With your needs and requirements in hand, our agents will find the right rental home for you.
KRPM approves rental applications based on verification of employment, rental history, criminal background check and debt to income ratio. Credit score is just a small factor in the decision process. Everyone who will occupy the home over the age of 18 must complete a rental application.
CURRENT RESIDENTS
For our current residents we have a complete set of tools and procedures to make your stay with us more comfortable and rewarding. Use our website to submit any maintenance requests, pay your rent, or just to drop us a line.
VISIT YOUR ONLINE PORTAL FOR THE FOLLOWING:
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RESIDENT HANDBOOK
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MOVE OUT INSTRUCTIONS
FREQUENTLY ASKED QUESTIONS
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What makes you different from other Property Management Companies?Our focus is to maximize your return on investment, and we manage our client properties just like we would our own. We stand behind our service and offer each owner with our 5 star guarantee program.
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How quickly can you get my property leased?The amount of time on the market will depend on competition, time of year, and the condition and price of your home. Our marketing plan is strong, and our properties typically lease very quickly once they are ready to place on the market.
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Is there an early termination fee?No. Many property management companies will require you to “buy them out” of the lease for each month remaining and sometimes pay an additional fee to terminate. We are confident in our service and will allow you to terminate with a 30-day notice if you are not happy.
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Do I need to be involved in the applicant screening process?No. The Applicant screening is part of the service provided by our Property Management Team. We will process the application based on a criminal, rental, credit, employment background check and debt to income ratio.
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Can I pick my tenant from the applications?No. We must follow Fair Housing laws so our tenant selection process is based solely on a formula consisting of rental history, income, employment, criminal and eviction history, credit score and debt to income ratio, and payment history.
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When can I expect to be paid the rent each month?We pay owners on or before the 15th of each month.
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Do I pay fees when the property is vacant?Absolutely Not. We feel that we should only be paid when the property is making money for you, so our fee is based on the rental income. This incentivizes us to keep it occupied and the money flowing to you as much as possible.
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Am I responsible for utilities when the property is vacant?Yes, you are responsible for utility service when the property is vacant. Utilities must be on during the turnover and showing period.
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Are you licensed?Yes. We operate under a State of Alabama Real Estate Company license
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How long of a lease do you sign?Our normal leasing period is a 12-month minimum lease, however we are glad to do a shorter or longer lease, but would make sure the owner was ok with that before we agreed to it.
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Do you accept Section 8?YES, we have a long-term relationship with both County and City Section 8 departments. Owner/Landlord will make the discretion of whether or not they would like to register their property for Section 8.
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What type of properties do you manage?We manage single-family homes, condos, duplexes, and small apartment complexes.
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How is rent collection handled?We take the stress away from you and handle everything. We send reminder notices to tenants as well as late notices, postings, evictions and collections.
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How do I handle repairs and maintenance of my property?You do not handle the repairs. We use a professional contractor service that will handle repairs and renovations as needed with your approval on repairs exceeding $200.
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What happens to the security deposit?These funds are held in an Escrow/Trust Account monitored and regulated by the Alabama Real Estate Commission. The security deposit is money placed by the tenant to secure the condition and payment terms of the lease. If the tenant satisfies the lease and returns the property in satisfactory condition; the deposit will be returned. In the event there are outstanding fees, rents, or repairs needed; the money for these items will be deducted from the deposit.
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How long will it take for a tenant to be placed in my property?Our goal is to have a qualified tenant prepared for move in of your property as soon as possible after the signing of the Lease Management Agreement or the closing of your investment property. We are unable to guarantee an exact time frame for the placement of a qualified tenant. We can however guarantee you that we are 100% dedicated to placing a qualified tenant in your property and will do whatever it takes to minimize the time your property is vacant.
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How do you prepare my property for a new tenant?We will conduct a move out inspection of the property and provide you with an estimate of the costs to bring the property back to rentable condition. Your written approval will be required to begin the repairs. Please keep in mind that the sooner repairs are completed, the sooner a tenant can be placed in your property.
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Do you sell real estate too?YES, We are a FULL- SERVICE REAL ESTATE COMPANY! We help our investors locate and purchase homes for their investment portfolio. If you decide to sell your home on the retail market we will be more than happy to work with you to assist you in the sale.